To request Remote Tech Support at Accufast (Alex GURIN) :

First call 800 447 9990 to schedule the Remote Tech Support session

then enter
Company Name:

Contact Name:

Serial Number:

describe you problem (max 512 chars):
*optional

then click this button to send the request

Small "File Download" window will appear - click RUN button and wait until the file is downloaded

After the file is downloaded the system will ask you for permission to run the file - click RUN button again.

Follow the instructions in the chat window.

To request Remote Tech Support at Automecha:
First call 800 362 5734 to schedule the Remote Tech Support session
then enter Company Name:
Contact Name:
Serial Number:
describe you problem (max 512 chars): *optional
then click this button to send the request
Small "File Download" window will appear - click RUN button and wait until the file is downloaded
After the file is downloaded the system will ask you for permission to run the file - click RUN button again.
Follow the instructions in the chat window.

Welcome to the Accufast Remote Tech Support: